FAQ

Q What is your turn around time?
A
Our turn around time is within 7 business days, it is often less. It can be as short as 1 day or sometimes even same day,  but there may be a rush charge.
Q
I have my own art, what formats do you accept?
A
Art is a tricky question. Screen printing requires nice crisp edges, “pixilated”, blurry edges just don’t print well. The ideal picture file for printing is a vector drawing. This includes Adobe Illustrator and Corel Draw files. All these formats can be saved as an EPS file. Documents with jpegs, PDFs, or other bitmap type images do not typically make good shirts, although if they are high resolution they may work. We can redraw low quality art at a minimum cost, In a nutshell, in order to avoid an art charge you must send us camera ready color separated art.
Q
But my art wasn’t created on a computer.
A
No problem, you might still be subject to an art fee but if you have a simple drawing we can almost always work with it.
Q
Can I supply my own shirts?
A
Yes, we will print on your shirts, however, please read our terms of service to get an understanding of what we are responsible for. Keep in mind that we get shirts at wholesale so it’s likely that we can get them for less than you can. Also, printing on garments that are not manufactured for that purpose may not be compatible with the printing process, the ink might actually come off! Also, some materials can not take the heat of the dryer used to cure screen printing inks, and melt or burn. So with that in mind we reserve the right to turn down any apparel that is not a good candidate for printing.
Q
Do you do alterations?
A
We currently do not do alterations.
Q
Can I get a quote over the phone?
A
We can approximate an order but not give an exact quote without seeing it in person. You can contact us at smorrow@classythreadsofmn.com to save a trip.

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